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About William Charles

William Charles was set up by Andrea Church. Her passion for property and outstanding customer service led William Charles to grow to a team of 9 within six years!

When Andrea came into the industry she was amazed at the lack of customer service. “ It seemed that Agents were only interested in numbers, there was little customer service being offered and there was a bullish attitude by some agents. I felt that local people deserved an honest approach, with open genuine communication and common courtesies like returning calls and keeping everyone up to date along the process. I set up William Charles as I would want to be treated with the customer at the fore front of all of our processes. I pride myself on being honest and straight talking. Our clients like this fresh approach. I was born in Gravesend and currently live in Higham, so have extensive local knowledge. I love the buzz and energy that comes with finding someone the perfect home, by getting to know the buyer or tenant personally and understanding what is important to them. Having bought and sold several times in the local area, I know what a difference it makes to have a supportive Estate Agent on your side. “ As a landlord with a portfolio of properties, she has a keen eye for lettings and is passionate about buy to lets. Her knowledge in this area has led William Charles to now manage a large portfolio of fully managed properties for local landlords in Dartford, Greenhithe, Gravesend and the surrounding areas.

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William Charles

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