Check Out Some Great Google Reviews

The whole team at Gravesend have provided an excellent service, with always a friendly voice at the other end of the phone willing... see more
to help with any queries and advice. Particularly a big thank you to James and Andrea. I would have no hesitation in recommending William Charles, Gravesend.
Heather Showghain, August 2021
Excellent service through a long and drawn-out sale and purchase, not helped by covid. Donna in particular was so helpful and always at the end of the phone or email to answer questions and trouble shooting.

Sally Thorn, July 2021
I have used William Charles for 5 years to let my flat, the service has always been friendly and professional. They have always been happy to help, even in... see more
one instance on a bank holiday Monday. Would highly recommend and have only stopped using them because I am not selling the flat. Thanks Carlos and the team!
Joanna Parish, July 2021
What a pleasant experience, such great service from James. Really went above and beyond in his service, thanks!

Kofi Currid-Goode, May 2021
Excellent customer service from Gary. He had kept me updated throughout the process. It had not been easy due to Covid, but he was supporting me throughout! Cannot praise him enough!
Graham Baxter, May 2021
Absolutely stunning service, highly professional manner , extremely helpful and friendly and excellent customer service. Joe was so helpful and informative unbelievable service from him. A real asset to the company
Paul Smith, Dec 2020
As everyone one knows, moving house is one of the most stressful life events. William Charles supported us fully through the whole process. We switched from another agent and the difference in service was staggering. Through the selling process they... see more
consulted us and kept us informed. After the sale, Ian in particular , went above and beyond to minimize our stress and ensure the exchange happened in time for when we needed to complete. They have changed my jaded view of estate agents and I am so thankful for their excellent customer service throughout this process.
Rachel Chapman, 2020
Evidently one in ten brits think Estate agents are pointless. When dealing with a lot of agents, you can see why, but William Charles are different. Gary, Ian, Charlie and the team are amazing. I had a particularly stressful purchase and... see more
a particularly frustrating seller to deal with. The team kept us sane. They were on hand in working hours and outside. Gary even responded from his annual leave. They helped calm down situations before they became out of control. The transaction was on an off more times than I can count, but the guys were on the ball, and made every effort to be ahead of the game. The team were invaluable, and I would not hesitate to recommend them. No-one can turn a nightmare into a dream, but they did all they could to reduce sleepless nights. Give these guys the opportunity to work with you - they’ll do you proud.
Karen Gordon, 2020
Great Experience Dealing with William Charles. Professional from start to finish. Had the pleasure dealing with Charlie who was great, keep us updated every step of the way! Would defiantly use William Charles in the future.
Luke John Lupton,2020
Excellent service, James was informative, professional and very responsive at answering all my questions. Would recommend to anyone.
Jordan Killingback, 2020
I love this family run company. This is my second transaction with this company, and they are a joy to deal with. In these strange times a local company with local people has got to be the way forward. The multinational firms... see more
don't care about the areas they work in they just bleed the local economy dry to pay off their directors and shareholders. Let's keep it local and keep it real. I now will look at this company to see what's available and if they haven't got the property I require, I'll wait. Honesty and integrity are so important. Thanks Gary and Charlie for all your help and patience.
Ian Palmer, 2020
I have been dealing with William Charles for over 5 years, their service is exceptional, manage to find tenants at speed and offer valuable advice on both renting and sales. Always available to discuss... see more
anything and recent awards won prove they are a leading agent in the area. Highly recommend.
Pras Patel, 2019
Always polite and helpful. Kept us up to date with every step. Answered all our questions quickly and helped to keep everything on track.
Dawn Connor, 2019
Nothing but positive feedback for William Charles. Ian has been awesome. I have been kept informed of all progress throughout the process and... see more
any concerns have been dealt with straight away. Thank you to the team, particularly Ian, for making the difficult process of house buying run as smoothly and speedily as it possibly could.
Lauren Linehan, 2019
Ian at William Charles has been great throughout our purchase so far. He has been very accommodating of a number of viewings we requested so we could show our families and ... see more
make plans for work we would like to do to the house! Ian has been helpful from our first viewing, through offer stage and now as we make plans for our new home.
Lucas Oliveira, 2019

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