41 testimonials found.

The whole team at Gravesend have provided an excellent service, with always a friendly voice at the other end of the phone willing to help with any queries and advice. Particularly a big thank you to James and Andrea. I would have no hesitation in recommending William Charles, Gravesend.

Heather Showghain

August 2021


Excellent service through a long and drawn-out sale and purchase, not helped by covid. Donna in particular was so helpful and always at the end of the phone or email to answer questions and trouble shooting.

Sally Thorn

July 2021


I have used William Charles for 5 years to let my flat, the service has always been friendly and professional. They have always been happy to help, even in one instance on a bank holiday Monday. Would highly recommend and have only stopped using them because I am not selling the flat. Thanks Carlos and the team!

Joanna Parish

July 2021


The team were excellent. They kept us informed at all times and took all our questions and responded quickly, no matter how odd they may have seemed. No problem in recommending them in all respects

Susan Tew

July 2021


Joe was absolutely fantastic in his communication to secure me the property that I wanted. At all times he was professional and went above and beyond with keeping me informed. I would highly recommend William Charles as an outstanding estate agent. All of their staff were polite and helpful.

Sara Hind

July 2021


Superb support from start to finish, explained all the various stages of the Purchase and kept in constant contact throughout to ensure all went smoothly. Very highly recommended.

Matt Dixon

July 2021


I recently moved from Hertfordshire to Broadstairs and had the most amazing service from the team at William Charles in Broadstairs. Over the time I spoke with Andrea, Donna and others. Joe was my main contact in the office and went out of his way to answer all my questions and concerns throughout the process. And I have many! Cannot recommend them highly enough and be assured that in choosing William Charles you will be looked after in a personable and professional manner, start to finish.

Jane Nicholls

July 2021


Really professional, yet warm. They had done the research and knew their market but pleasantly not pushy! Joe and Bob were great.

Kate Dodson

June 2021


What a pleasant experience, such great service from James. Really went above and beyond in his service, thanks!

Kofi Currid-Goode

May 2021


Excellent customer service from Gary. He had kept me updated throughout the process. It had not been easy due to Covid, but he was supporting me throughout! Cannot praise him enough!

Graham Baxter

May 2021


Andrea and her team at Broadstairs were very professional and communicative throughout the entire process of selling. They offered a personal service with constant detailed updates after viewings. Their approach is very much client-orientated and not the 'factory farming' style of other agents. They achieved the desired result for me despite having to contend with the restrictions presented by Covid. I would not hesitate in recommending them and their refreshing approach. Thanks Andrea and team!!

Ted Brean

April 2021


I cannot fault the service I have had at William Charles. From the beginning right up until exchange I was always made to feel like I was important and listened to. My calls , texts and emails were always answered and replied to promptly. Andrea was just marvellous and probably needs a medal! Buying and selling a house , as we all know, can be very stressful and Andrea's reassurance was always so welcome. If you are looking for an agent that goes that extra mile to help their clients, then I would highly recommend Willian Charles.

Joanna Sessions

April 2021