17 testimonials found.

The team were excellent. They kept us informed at all times and took all our questions and responded quickly, no matter how odd they may have seemed. No problem in recommending them in all respects

Susan Tew

July 2021

Joe was absolutely fantastic in his communication to secure me the property that I wanted. At all times he was professional and went above and beyond with keeping me informed. I would highly recommend William Charles as an outstanding estate agent. All of their staff were polite and helpful.

Sara Hind

July 2021

Superb support from start to finish, explained all the various stages of the Purchase and kept in constant contact throughout to ensure all went smoothly. Very highly recommended.

Matt Dixon

July 2021

I recently moved from Hertfordshire to Broadstairs and had the most amazing service from the team at William Charles in Broadstairs. Over the time I spoke with Andrea, Donna and others. Joe was my main contact in the office and went out of his way to answer all my questions and concerns throughout the process. And I have many! Cannot recommend them highly enough and be assured that in choosing William Charles you will be looked after in a personable and professional manner, start to finish.

Jane Nicholls

July 2021

Really professional, yet warm. They had done the research and knew their market but pleasantly not pushy! Joe and Bob were great.

Kate Dodson

June 2021

Andrea and her team at Broadstairs were very professional and communicative throughout the entire process of selling. They offered a personal service with constant detailed updates after viewings. Their approach is very much client-orientated and not the 'factory farming' style of other agents. They achieved the desired result for me despite having to contend with the restrictions presented by Covid. I would not hesitate in recommending them and their refreshing approach. Thanks Andrea and team!!

Ted Brean

April 2021

I cannot fault the service I have had at William Charles. From the beginning right up until exchange I was always made to feel like I was important and listened to. My calls , texts and emails were always answered and replied to promptly. Andrea was just marvellous and probably needs a medal! Buying and selling a house , as we all know, can be very stressful and Andrea's reassurance was always so welcome. If you are looking for an agent that goes that extra mile to help their clients, then I would highly recommend Willian Charles.

Joanna Sessions

April 2021

We had a fantastic service from The Team at Broadstairs William Charles, especially from Joshua who made it possible for us to move into the place we wanted so desperately. With his positive attitude through a stressful time, we were able to move in smoothly without any problems. The team all worked together well to ensure we had the keys by the date set. We couldn't thank you anymore and you've made two people's lives brighter. We highly recommend William Charles with no shadow of a doubt.


March 2021

Highly recommend William Charles. The whole team are very professional and friendly. Having just completed the sale of my late mother's property in Broadstairs very efficiently and in a very kind and understanding manner. Thank you to Andrea and all her hardworking team.

Vicky Sawkins

February 2021

We have been so impressed with the whole team at William Charles, who have just sold our house. We had an excellent level of interest in our property and the whole transaction has been carried out professionally and efficiently. Above all, the speed with which the team respond to your questions - even out of hours - has been a real help. Thank you!

Will Bersey

February 2021

The team at Broadstairs were friendly, helpful and extremely professional. They handled the selling of my house brilliantly - really great photos, good listing, and then actively marketing and promoting the property rather than just waiting for potential buyer to stumble onto an online listing. They genuinely seem to care about all the details and don't see you as just another client. I would strongly recommend contacting them if you have a property to put on the market!

Guy Sawtell

February 2021

I had a great experience as a buyer through William Charles. I mainly dealt with Andrea who always responded quickly to any queries and was proactive in progressing my purchase. All of the team were super helpful whenever I called, and my messages were always passed on and promptly responded to. If ever I were to move again, I would definitely use William Charles - highly recommended.

Debbie Norman

February 2021